Catering Delivery with Kaebox: Keep Cooking, We'll Handle the Trip
You prepare the catering order. You earn the sale. Kaebox handles the delivery without taking a percentage of your order revenue. Keep your customers ordering directly from your catering business, retain 100% of the order revenue before your normal costs, and pay the quoted delivery charge separately.
Bring delivery into your catering offer
With more than 500,000 drivers in its U.S. network, Kaebox makes pickup fast and gives your catering business same-day and scheduled delivery without a fleet of its own. Keep your team cooking while the order travels to the customer.
Why give up part of a catering sale just to get it delivered?
For an order your business receives directly, you can arrange transport without paying Kaebox a percentage of the food sale. Your customer orders from you, your kitchen prepares the meal, and Kaebox handles the trip. The delivery charge is separate from the order revenue.
Take a $500 catering order as an example. Kaebox's percentage-of-order commission is $0. The quoted delivery charge and your normal business costs still apply, but Kaebox does not take a larger commission because the customer ordered more food. That makes delivery a cost you can evaluate alongside the job.
The relationship stays centered on your catering business. An office manager who enjoys the first lunch can book the next one directly with you. Include your reorder details with the order, ask for feedback, and invite the customer to plan the next event. A convenient delivery experience gives you another opportunity to earn that repeat business.
Free website integration through Kaebox for Business helps connect delivery with your own ordering experience. You can also book on the Kaebox website. Large-company delivery convenience becomes part of your service, without a percentage-of-order commission.
Use Kaebox for Business to request free website integration, or book through the Kaebox dashboard. The main local-delivery guide explains the wider service in the U.S. and Canada.
Your food, packaging, and service remain the center of the experience. Kaebox handles the local trip so your kitchen staff can focus on preparation and the next order.
Choose ASAP or plan the pickup
For a ready-to-go order, choose ASAP and review the pickup ETA. For an event, choose Schedule and build the collection time into your kitchen plan.
Work backward from the receiving time: allow for travel, unloading, and final preparation. Tell the customer when the order will be ready and where the driver will hand it over. This keeps the kitchen and venue working from the same plan.
For an office lunch, the receiving point might be a staffed lobby. For an event venue, it may be a loading entrance. Put that location in the booking so the driver reaches the right person.
A simple catering dispatch checklist
Count and identify every box, tray, and bag. Include utensils and other ordered supplies.
Pack for stable transport. Secure lids and organize the load so it can be carried safely.
Add the pickup contact, venue entrance, recipient, and receiving time.
Select your pickup option, review the trip, and follow the delivery in Kaebox.
The current service is for car-sized loads. Use food packaging and temperature controls appropriate to your menu; the vehicle is a regular car rather than a refrigerated catering truck. Arrange a ready recipient for time-sensitive or perishable orders.
Turn clear handoffs into a better customer experience
Use an order reference and a package count so the person receiving the order knows what to expect. Keep required ingredient and allergen information with the food. Agree on the handoff point before collection.
For example, an office order can be packed as numbered bags linked to one order reference. The receptionist checks the count and passes the order to the organizer. A repeatable handoff saves follow-up calls and keeps the event host informed.
Our small-business delivery guide explains how to standardize staff preparation. Home bakers can also use the cottage food delivery guide for an ordering workflow built around production time.
Make delivery part of a profitable order
Include preparation, packaging, coordination, and the delivery charge in your pricing decision. You can itemize delivery or make it part of a clearly defined order offer.
Track the contribution per order and how much staff time delivery frees up. If a cook or owner would otherwise leave to make a delivery, keeping that person in the business can be a useful operational benefit. Use your own figures to measure it.
Kaebox's free website integration provides a route to connect delivery with your ordering experience. Start on the business page and explain your pickup locations, menu, and typical order size.
Equip the rest of your business
The Kaebox store also supports the parcel-shipping side of a catering or food business. A business that sends non-food merchandise, supplies, or suitably packed parcel orders can explore the Kaebox Shipping Kit or M200 label printer.
Choose food-specific containers and temperature-control materials for food transport. Shipping bags and parcel-label tools serve a different role and are not a replacement for food-safe packaging.
For sending a parcel, the carrier-rate comparison guide helps you choose the shipping service.
Watch how Kaebox keeps you informed
The Instant Tracking video introduces Kaebox's shipment-tracking tools. Watch it below, and use the tracking guide for more detail. For the local catering order, follow the booking's tracking flow to keep the handoff organized.
Serve the next order without leaving the kitchen
Book a pickup, explore Kaebox for Business, or contact our team about adding delivery to your website. Start with the next car-sized catering order and make delivery part of the service your customers can choose.
Kaebox video: Instant Tracking
Frequently asked questions
Can Kaebox deliver catering orders?
Yes. Kaebox provides local transport for food orders that fit safely in a regular car and meet the service's item requirements. Prepare suitable food packaging and handling instructions.
Can I schedule pickup for a catering order?
Yes. Choose Schedule and arrange collection around the kitchen's preparation time and the venue's receiving time.
How can my catering business add Kaebox to its website?
Use the Kaebox for Business signup page to request free website integration. You can also book directly through Kaebox.
What should I prepare for the driver?
Have the packed order ready, identify the package count, and provide the pickup contact, receiving person, venue entrance, and necessary handling instructions.
Does Kaebox take a percentage of my order?
No. Kaebox charges no percentage-of-order commission on your direct sale. You retain the order revenue and pay the delivery charge separately; your normal operating costs, taxes, and payment fees still apply.
How does direct delivery help me build customer loyalty?
Customers continue ordering from your business under your brand. Convenient delivery, a direct reorder link, helpful service, and permission-based follow-up give you more opportunities to earn repeat business.
Related Kaebox resources
Start with Kaebox
Also available on iPhone and Android.
Comments