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Kaebox

How to Send Mail from Home



Shipping At Home

Found yourself asking “How to ship from home”? Well here is the answer! Kaebox is the first app based package pick-up and delivery service that provides a fully functioning shipping store experience directly to your doorstep. Our local shipping service will package, pick-up, and deliver for you! Sending letters, packages, and documents from home has never been easier thanks to the Kaebox app. A convenient, affordable at home package pick-up service is finally here!


We provide local shipping services like packaging, shipping label printing and so much more! Take a look at a few of our offered services:

  • Same Day Delivery (Up to 150 miles)

  • International Shipping

  • Door to Door Delivery

  • Scheduled Pick-Up

  • Live Shipment Tracking

  • Unique Customization Options

  • Complementary Packaging

  • On Location Shipping Label Printing

  • Discounts on Major Shipping Carriers


To begin your shipping journey, download the Kaebox app from the app store. You can sign up for a free account easily and quickly. Once you complete your account set up it is time to start shipping!


Step One

First things first, you will need to open the Kaebox app and click on “new shipment”. A new screen will pop up with a few empty boxes you will need to fill out. You will first enter the information for the pickup location. Input the sender's first and last name in addition to the sender's cell phone number. Add the address that the package needs picked up from and double check it is correct prior to submitting. The Kaebox app automatically reads and locates the address you type, so if the address is invalid the Kaebox app will not accept the local shipping service request. Mark the address as either residential or commercial. Since this request is for a home package pick-up, select residential. This will begin your local shipping service request. The Kaebox app will then present a list at the bottom of this page so you may select the exact address before moving forward.


Step Two

Next, you will be prompted to fill out the information for the recipient. It is important to note that this is a separate address from the shipping counter fulfilling your shipment. Even if USPS is the next stop for your package, do not write the address for the shipping counter unless you intend that to be your package's final destination. Make sure you confirm the address with your recipient to ensure the delivery will arrive at the correct location. You will need to enter the recipient's name, phone number, and address. Kaebox provides fast and efficient international and local shipping services, if the address is within 150 miles it will be delivered the same day! Just like the first step you will be prompted to mark whether this destination is a commercial or residential address. Then select the correct format from the drop down list of addresses before proceeding.


Step Three

Once you have finalized the pick-up and drop-off addresses it is time to input your local shipping service details. Select what type of shipment you would like to fulfill; envelope or parcel. Then enter the exact measurements of your item to avoid unnecessary issues upon fulfillment. You will need to know your shipment's weight, width, height, and length. These measurements should be as accurate as possible. Finally indicate whether your shipment is fragile or if you are shipping any liquid. This helps us understand which shipments need extra care during loading and unloading at the shipping counter. To avoid legal complications make sure you review our prohibited items before submitting your local shipping service request.


Step Four

After reviewing the list of prohibited and restricted items it is time to select your local shipping service and add shipping insurance if you desire coverage for your on-demand package and shipping service. The insurance amount is completely customizable so you maintain full control of your order total. A drop down list of shipping carriers is available during this step to show you prices in real time. If a carrier is unavailable at the time of your package pick-up request the Kaebox app will not allow you to select said carrier. If the destination is within 150 miles of the package pick-up address you have the choice to fulfill the delivery through Kaebox directly as well. Once you select your shipping provider it is time to choose your shipping tier. This step allows you to send priority overnight shipments or simply send your package using ground shipping. Here you will also see the choice to use your own packaging or opt to use packaging provided by Kaebox. We offer seven different sizes of parcel bags made from durable recycled plastic.


Step Five

Next you will decide when you would like the Kaeboxer to arrive. Scheduling package pick-ups is a great way to stay on top of your day and ensure the courier will arrive when you are ready. Kaebox works diligently to provide fast local shipping services. If your shipment is prepared to ship right away feel free to select the ASAP pick-up type.


Step Six

You will be able to review all the details of your shipment prior to moving on to the payment screen. Take special care to double check that all the information is correct before requesting your package pick-up at home. You will be able to review the pick-up location, drop-off location, shipping carrier, shipping tier, packaging choice, pick-up schedule, add any special instructions and even toggle individual notification settings for your shipment.


Notifications you can choose to receive for your package pick-up request are:

  • Courier En Route to Pickup Location

  • Courier Nearing Pickup Location

  • Courier Arrived at Pickup Location

  • Package Photo Taken at Pickup Location

  • Courier Departed to Drop Off Location

  • Courier Nearing Drop Off Location

  • Courier Reached Drop Off Location

  • Package Photo Taken at Drop Off Location

  • Delivery Completed

  • Package Not Picked Up For 30 Minutes

  • Package Not Picked Up For 60 Minutes

  • Package Not Picked Up For 90 Minutes

  • Auto Cancel Package After 120 Minutes


Step Seven

Finally once you reach the final screen it is time to review your package pick-up request total and add your payment method. Review your order total to determine if everything matches your entry. Our pricing tool monitors other local shipping services to ensure Kaebox provides only the best deal to our users. Once you are satisfied with the package pick-up order total, add your preferred payment method. This can be completed with a credit card, debit card, or Apple Pay.


After you submit your package pick-up request to your home you can manage the order in the ‘Shipments’ tab in the Kaebox app. This page allows you to review past orders and track shipments currently in progress. If you have any concerns or questions you can contact your courier once they have been assigned to your package pick-up request. Updates to your shipment will appear here so you may monitor your shipment every step of the way. Should you choose to cancel your shipment you can complete that here as well.


Congratulations! You have just completed your first package pick-up request at home. Finding time to make it to the post office with a packed schedule is a pain. Utilizing Kaebox to send shipments directly from your house or apartment is the easiest and most affordable way to check off your to-do list! Whether you are staying home to take care of loved ones, working remotely, or just cannot leave the house due to restrictive medical conditions, Kaebox has you covered. We provide the ultimate local shipping service through our state of the art, easy to use mobile app. Sign up for your free account today and start sending happiness!


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