Tracking & Real-Time Updates: How to always know where your package is. Track My Package
- Kaebox
- 9 hours ago
- 4 min read
If you’re refreshing multiple carrier pages to find one package, there’s a better way. Kaebox pulls USPS, UPS, FedEx, and DHL scans into a single, instant timeline, sends real-time alerts, and lets you share a live link with anyone—no carrier juggling.
Start tracking now: Web Shipping Dashboard · iOS · Android Prefer chat? Ask the Kaebox AI Assistant to track by number and set alerts. Learn the tech: How real-time tracking works
Watch it in 90 seconds: Instant Tracking (Video) · Customize Notifications (Video)
Track my package with tracking number [X]
Three quick ways in Kaebox:
Track in the app or web
Open Kaebox → go to Tracking → paste [X] → view the unified timeline (acceptance, transit, out-for-delivery, delivery).
Share the live tracking link with your recipient.
Let the driver print & scan at pickup
No printer? Choose Pickup and the driver prints your label at the door and performs the first scan, so tracking starts cleanly.
How-to: Kaebox Create Label (Video) · Schedule a pickup (US Guide)
Ask Kaebox AI to do it for you
Prompt: “Track [X] and alert me for ‘Out for Delivery’ or delays.”
You’ll get proactive updates without re-checking.
Why is my tracking not updating?
This is common—and fixable. Typical causes (and how Kaebox helps):
Label created, not yet acceptedThe carrier hasn’t performed the first scan. Kaebox flags “pre-shipment” vs. “accepted” so you know whether it’s actually moving.Fix: use Pickup so the first scan happens at your door; or drop off earlier in the day. Learn more: Shipping label printing (Guide)
Consolidations & line-haul gaps Parcels may travel between hubs with no intermediate scans. Kaebox merges multi-carrier events so “silences” make sense in context.
Holidays, weather, capacity Slower sortation = fewer scans. Kaebox alerts on exceptions so you don’t have to chase.
Wrong or incomplete address Address-correction delays are common. Kaebox validates and formats addresses up-front. Pro tip: Save frequent addresses so you don’t retype: Address Book (Video)
International clearance Customs can pause scans. In Kaebox, just type item names; our AI chooses HS codes and we e-file when available—fewer clearance surprises.Guide: Automate customs documentation
What does “In Transit” mean on USPS tracking?
“In Transit” means the package has been accepted and is moving within the network between facilities (it may be on a truck, plane, or staged for the next leg). It doesn’t always guarantee a scan at every hop.
Related statuses you’ll see in Kaebox:
Pre-Shipment/Label Created: Label purchased, not yet accepted.
Accepted/Arrived at Unit: First physical scan at a post office or facility.
Departed/Processed at Facility: Left a sorting center for the next leg.
In Transit: Traveling between facilities (no new scan yet).
Out for Delivery: On the local vehicle.
Delivered: Completed with time stamp (and photo/signature when provided).
Exception/Delivery Attempt: An issue occurred (address, access, unpaid duties, etc.).
Kaebox normalizes these terms across carriers and alerts you when a status changes. Learn the stack: Real-time tracking explainer
How to get real-time tracking alerts
Turn on push/email/SMS in Kaebox: choose events like Accepted, In Transit, Out for Delivery, Delayed/Exception, Delivered.
Setup walk-through: Customize Notifications (Video)
Share a live link with customers so they’re auto-updated.
For urgent shipments, book earlier pickups or same-day when available; Kaebox shows the earliest window for your ZIP.
Overview: Where to find same-day shipping (US)
Step-by-step: create, send, and track with fewer headaches
Enter From/To, weight & dimensions → tap Compare for USPS/UPS/FedEx/DHL.
Choose Pickup (driver prints your label) or print yourself / use a kiosk.
Label help: Shipping label printing · Affordable label printing (2025)
If international, just type item names—Kaebox selects HS codes and e-files customs where supported.
Turn on notifications and share the live tracking link.
Follow real-time updates and exception prompts in one timeline.
See it live: Instant Tracking (Video)
FAQs
Track my package with tracking number [X]
Open Kaebox → Tracking, paste [X], and view the unified timeline. You can also ask the
Kaebox AI Assistant: “Track [X] and alert me for Out for Delivery and exceptions.”
Why is my tracking not updating?
It’s often waiting for the first acceptance scan, moving between hubs with no intermediate scans, or delayed by weather/holidays. Use Pickup so scanning starts at your door and enable Kaebox alerts for exceptions.
What does ‘In Transit’ mean on USPS tracking?
It means your parcel is moving within the network between facilities (not necessarily scanned at each leg). Kaebox normalizes carrier statuses and pushes updates as soon as new scans arrive.
How to get real-time tracking alerts?
Turn on Kaebox push/email/SMS for milestones like Accepted, Out for Delivery, Delayed, and Delivered. Share the live tracking link with your recipient.
Related Kaebox resources
Start tracking now: Web Dashboard · iOS · Android
How-to videos: Instant Tracking · Customize Notifications · Create Label
More reading: How real-time tracking works · Why tracking may not update · Same-day in the US · Automate customs
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