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Kaebox

Why Is My Shipment Prohibited



Shipping Safety

When it comes to sending and receiving mail, safety is always our number one priority. We owe it to our Kaeboxer’s to protect them from dangerous items or legal repercussions. Operating as a same day delivery service comes with guidelines imposed by the United States government. In order to securely fulfill mail shipments, all same day delivery services must abide by these laws and regulations.


There are many reasons an item is rejected from entering the mail stream. For example, sending a homemade dish to a relative across the country sounds like a lovely way to show appreciation for family. Depending on the estimated time spent in transit the item could spoil before it even reaches the destination. While you may feel confident that you safely packaged the compressed air can, batteries, fireworks, or any other item that has the potential to spontaneously combust, we cannot take that chance. Ensuring the safety of every single courier that fulfills a same day delivery service request is a responsibility that we do not take lightly.


Please consider the potential harm a dangerous item poses to the Kaeboxer or the employees fulfilling the shipment at the post office. Items are prohibited from shipping to keep us all safe. Not only does this help avoid unintentional injury or accidents, we also owe it to our Kaeboxer’s to keep them out of legal trouble. Sending a same day delivery service shipment with illegal goods in it will put your courier at risk for a crime they did not knowingly commit. Keep this in mind while considering placing an order for a same day delivery service for a prohibited item.


To ensure your same day delivery service is completed without issue, check our list of prohibited items prior to fulfilling your shipment. If you believe a shipment was fulfilled which contained items from this list, please contact Kaebox directly at help@kaebox.com so we may conduct a thorough investigation.


The following items are prohibited from package delivery:

  • Flammable Solids

  • Any transaction involving International Traffic in Arms Regulations (ITAR) or other commodities subject to import licenses

  • Artwork, archeological artifacts, and antiquities

  • Biological agents, etiological agents, and hosts and vectors of human disease

  • Corrosives

  • Miscellaneous (e.g., self-inflating life rafts, lithium batteries, and dry ice)

  • Flammable Gas

  • Spontaneously Combustible Flammable Solids

  • Dangerous When Wet Flammable Solids

  • Oxidizers

  • Organic Peroxides

  • Toxic Substances (solid or liquid)

  • Flowers

  • Fresh foodstuffs

  • Fireworks

  • Alcohol

  • Prepared food

  • Gems, cut or uncut

  • Hazardous materials/dangerous goods and radioactive materials

  • Household goods and personal effects

  • Lithium-ion and lithium metal batteries

  • Medical Devices – must verify that the accepting warehouse complies with state requirements/ licensing/permits for distribution of medical devices

  • Microchips, computer chips, microprocessors, central processing units (CPUs), and mobile telephones

  • One-of-a-kind/irreplaceable articles such as artwork valued between US$250,000 and US$500,000 each and other single items valued at US$250,000 and higher

  • Other perishables

  • Precious metals such as gold, silver, and platinum in the form of scrap, dust, sulfides, residue, industrial preparations such as silver powder and silver termination paste, and jewelry

  • Project cargo

  • Retail tobacco products

  • Tranquilizing guns and ammunition and their parts

  • Transportation moves for and on behalf of the U.S. government/Department of Defense contract products or other governmental agencies, wherever located, that require specific licensing in advance of any move

  • Hazardous waste

  • Bank bills, notes, or currency (other than a coin)

  • Ivory

  • Marijuana, including marijuana intended for medicinal use

  • Postage stamps